Why choose us?

Our values are centred around our staff, participants and their families or guardians.

Respect – We respect people’s decisions, opinions and views.

Honesty – We are trustworthy and tell the truth to keep our promise to you.

Privacy and Confidentiality – This is of utmost importance as outlined in our Privacy and Confidentiality Policy and Procedure.

Development and Improvement – We will identify, with your help, where we can develop projects. We always work to improve our services and to uphold the Service Standards. Your feedback is always valued.

Safe and Harmonious working environment – We offer a workplace that provides support, guidance and acceptance to staff and participants.

Passion – We have a passion to our work ethics. Every member of staff is passionate about their work and takes the participant as part of the family.

To provide high quality and effective disability services, where every person we care for matters.

Our mission is to provide a people centred, community care-based support of the best quality in a respectful manner tailored to participant needs and choices.
At Optimum Disability & Support Services we assume that an individual can determine the direction of their life based on their own strengths, abilities, networks and choices to meet their goals at any stage in their life. The person requesting or requiring support is the driver, rather than the organisation providing the support.